A

Retail grade- No noticeable scratches on screen/faceplate- backplate has very light scratches

B

Screen/faceplate/ backplate can have minor scratches

C

Moderate to Major scratches and/or minor cracks on screen/faceplate or backplate- does not affect functionality of tablet

D

Moderate to Major scratches and/or larger cracks on screen/faceplate or backplate- does not affect functionality of tablet